FAqs
Euphoria Mas
FAQs
What does my costume package include?
- Your costume
- Sponsored goodies
- Breakfast prior to road march
- Light snacks available
- Dinner after road march
- Unlimited top shelf drinks
- Professional security and extraction team
- Music trucks featuring the best DJS
- The most exclusive experience you’ll have for 2024!!
Is Jouvert included in my costume package?
Yes!! Jouvert is included in all sections!
Who is jouvert offered by?
Jouvert is offered by Utipia Jouvert.
Can I get a refund if I cancel my order or no longer wish to participate?
No. We do not offer refunds. Carnival costumes are customized items.They are custom made to the measurements you provided.
Can I adjust my order sizes?
All order sizes are final, it is recommended that you measure yourself prior to ordering if you are uncertain about your size.
Can someone collect my costume on my behalf?
Yes, follow these simple steps:
- Log into your Euphoria Mas registration account.
- Add a user to your account. This user would be the person who is collecting your costume.
- Make sure that a clear headshot photograph of the person is uploaded.
- When they come to collect, we will check your account and once we can verify with the photo attached that it is indeed the person to collect, the costume would be distributed. However, we still advise for them to walk with a valid ID.
Will you resell any uncollected costumes?
Yes, all costumes not collected by closing hours on final date of collection, will be made available for purchase to all interested masqueraders on the next day. The sales transaction will be done on a first come first served, cash and carry basis. Management reserves the right to suspend this process at any time.
What is the price for resale costumes?
The price for all costumes is the advertised price as noted on our website.
When do I collect my costume?
The costume distribution schedule will be emailed to all masqueraders, posted to our website and advertised on our social media channels. Private sections may have different distribution dates. The final date of official costume distribution will be determined shortly, after which all uncollected costumes will be resold at management’s discretion.
I missed my collection date – what do I do?
You can collect your costume on any day after your designated date until the end of official distribution. However, priority is given to persons collecting on their designated day.
When is my final payment due?
All balances must be paid on or before September 15th, 2024. NO cash/card will be accepted at distribution. Costumes with balances after September 15th will automatically be uploaded for resale.
Can I make partial payments towards my costume?
Yes, you can make partial payments up until your final payment date; September 15th, 2024.
Do you accept payment via PayPal/CashApp?
No, payments via PayPal/CashApp are not accepted.
Where does the band meet?
The starting point is TBD however, an email will be sent out the day before with all information needed.
What time should we assemble at the stadium?
Masqueraders should assemble at 11am.
Will lunch be provided at the park?
Yes, a light lunch will be provided to members of Euphoria Mas.
I have on my costume, why do I have to wear my wristband?
Your security band identifies you as a member of Euphoria Mas and also provides you with all of the amenities covered under your costume package. Please keep the band secure and do not remove the band unless requested.
I signed up for one section, but now I have changed my mind. Can I switch sections?
No, sections changes will not be permitted.
Can my husband/wife/partner jump in the band?
Euphoria Mas only allows paying masqueraders to jump in the band. Non-masqueraders may observe from the sidelines outside the security ropes, however they will not be allowed to participate.
If my husband/wife/partner/friend is registered in a different section, can we still just together?
Yes, there would be a short moment when all persons need to gather in their specific sections for judging. Once this is over, you are free to have #fun with everyone in the band.
Do you offer packages for band members that include party tickets?
Yes, please review, our on the road experience.